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Can't Install - Galaxy Note 4

Posted: Tue Apr 28, 2015 7:26 am
by redstripe
Galaxy Note 4
Android Version 5.0.1

Game bought and downloaded from Amazon App Store

Installer runs for more than a minute before an error appears:

"Unfortunately, Package Access Helper has stopped."

Not sure if the issue is with the game, Amazon, or my phone. Let me know if anyone's got any suggestions.

Thanks

Re: Can't Install - Galaxy Note 4

Posted: Tue Apr 28, 2015 8:04 pm
by stevetranby
Hmm, I'll have to look into this. It's likely on Amazon's end since it's part of the installer (the game code shouldn't run until after installed). But maybe there's something that was changed recently that our package isn't working on newer devices?

Re: Can't Install - Galaxy Note 4

Posted: Wed Apr 29, 2015 8:09 pm
by redstripe
I don't know why, I wasn't trying to install it on the SD card, but taking the SD card out let me finish the install. I'm now happily playing this wonderful game.

Thank you for taking a look at my problem, though!